Return Policy

1. Return Window

• Returns must be initiated within 7 days of delivery
• The return window starts from the date of delivery confirmation
• Late return requests will not be accepted
• Please contact us immediately if you wish to return an item

2. Eligible Items

3. Return Process

4. Return Shipping

• Return shipping costs are borne by the customer unless the item is defective
• We recommend using a trackable shipping method
• We are not responsible for items lost in return transit
• Original shipping charges are non-refundable

5. Refund Process

• Refunds will be processed to the original payment method
• Processing time: 5-10 business days after we receive the returned item
• Bank processing may take additional 3-5 business days
• You will receive an email confirmation once the refund is processed
• Shipping charges are not refundable unless the item was defective

6. Exchanges

• We currently do not offer direct exchanges
• For a different size or style, please return the original item and place a new order
• This ensures you get the exact item you want
• New orders will be processed with current pricing

7. Defective Items

If you receive a defective or damaged item:

• Contact us immediately with photos of the defect
• We will provide a prepaid return label
• Full refund including original shipping charges will be provided
• Replacement will be sent at no additional cost
• Priority processing for defective item returns

8. Wrong Item Received

If you receive the wrong item:

• Contact us within 48 hours of delivery
• We will arrange pickup of the wrong item
• Correct item will be shipped immediately
• No charges for return shipping or redelivery

9. Inspection Process

When we receive your returned item:

• Items will be inspected for condition and authenticity
• Items must match the original condition when shipped
• Any signs of wear or damage may affect refund eligibility
• You will be notified if the return is not approved

10. Partial Returns

• You can return individual items from a multi-item order
• Shipping charges will be adjusted proportionally
• Free shipping threshold must still be met for remaining items
• Each item will be processed separately

11. Contact Information

For return-related queries or to initiate a return:

12. Policy Updates

This return policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically for any changes.